Insurance & Delivery

You will own the goods on and from the later of the point in time when: (a) we receive payment in full, or (b) we deliver the goods to you.

FL insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery
and fulfillment by FL, and transfer of responsibility in the same way. The goods are your responsibility from the time we deliver them to the address you gave us.

Please note that we aim to dispatch all orders within 24 hours, or 48 hours during sale periods. Delivery times appearing on the site are estimates and are to be used as a guide only and commence from the date of dispatch. In any event, we will deliver the goods to you within 30 days of the day on which we accept your order.

FL is not responsible for any delays caused by destination customs clearance processes.If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel your order and we will
give you a refund for any goods you have paid for but not received.

International & Domestic shipping

Greece

  • Free delivery by Hellenic Post

Europe

  • For orders over 100€: Free delivery by TNT
  • For orders under 100€: 12€ transport cost by TNT

Out of Europe

  • For orders over 100€: free delivery by EMS
    For orders under 100€: 30€ transport cost by EMS

Returns - Exchanges

You have the right to cancel your order within 14 days without giving any reason. The cancellation period will expire 14 days from the day after the day on which you (or someone you nominate, other than a carrier) receives the last of the goods.

To exercise the right to cancel, you must inform us by letter to:

  • For cancelled orders we will issue you with a full refund including the shipping cost paid by you.
  • We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
  • We will make reimbursement without undue delay, and not later than:
    • (i) 14 days after the day we receive back from you any of the goods supplied; or
    • (ii)(if earlier) 14 days after the day you provide us with evidence that the good have been returned; or
    • (iii) if no goods were supplied, 14 days after the day on which we are informed about your cancellation.


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